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Choose a package

Buy yearly and pay for only 10 months. Every package includes a website health check.

Monthly Yearly
 
Standard
Pro
Business
 
£30
GBP per month
Minimum 3 months signup
£65
GBP per month
Minimum 3 months signup
£130
GBP per month
Minimum 3 months signup
Tweaks for One Site (small 30 min jobs)
1 per month
Unlimited
Unlimited
Secure Cloud Backup (Files & Database)
Weekly
Daily
Daily
Support Type
Ticket System
Ticket & Email
Ticket, Email & Phone/Skype
WordPress, Theme & Plugin Updates
Website Health Check
WordPress Tutorial Videos
24/7 Security Monitoring
Uptime Monitor
User & Content Tracking
Weekly Security Scan
Premium Security, Performance & SEO Plugins
Spam Comment Cleansing
Site Performance Optimisation
SEO Consultancy
Premium Theme & Plugin Updates
Site Migrations (Moving Domains or Hosts)
UK Hosting Discount
Average Tweak Response Time
12 hours (same day guarantee)
8 hours (same day guarantee)
4 hours (same day guarantee)
Tweaks at a time
1 tweak a month
1 tweak at a time
Up to 3 tweaks at a time
 
Standard
Pro
Business
 
£300
GBP per year
No minimum signup
£650
GBP per year
No minimum signup
£1300
GBP per year
No minimum signup
Tweaks for One Site (small 30 min jobs)
1 per month
Unlimited
Unlimited
Secure Cloud Backup (Files & Database)
Weekly
Daily
Daily
Support Type
Ticket System
Ticket & Email
Ticket, Email & Phone/Skype
WordPress, Theme & Plugin Updates
Website Health Check
WordPress Tutorial Videos
24/7 Security Monitoring
Uptime Monitor
User & Content Tracking
Weekly Security Scan
Premium Security, Performance & SEO Plugins
Spam Comment Cleansing
Site Performance Optimisation
SEO Consultancy
Premium Theme & Plugin Updates
Site Migrations (Moving Domains or Hosts)
UK Hosting Discount
Average Tweak Response Time
12 hours (same day guarantee)
8 hours (same day guarantee)
4 hours (same day guarantee)
Tweaks at a time
1 tweak a month
1 tweak at a time
Up to 3 tweaks at a time

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rapidssl_ssl_certificate

Don’t need monthly support? Order a single Tweak for £30.

If you have a multisite installation then get in touch for a custom quote

FAQ

What is a tweak?

A tweak is a small job or a series of small jobs that we can normally do in 30 minutes or so. It can pretty much be anything from updates, to theme changes, virus/hack removal and even PHP coding.

How long does a tweak take?

Well as per the timings above, the higher cost monthly packages get priority but we offer a same day guarantee which means 24 hours from submitting the tweak it will be done.

Are there limits to what constitutes a tweak?

In general we are pretty flexible but we will let you know if a tweak is to complex and would require much more time spent on it.

Unlimited tweaks sound too good to be true, how can you do it?

We have a no-nonsense approach to everything we do, meaning we are fair and honest and expect our clients to be the same and we will let you know if you are pushing the boundaries.

Will you support more than one WordPress install?

Our support packages cover a single WordPress install, you can of course buy another package for another one. If you have a multisite install of WordPress then get in touch for a custom quote.

I’m going to sign up, when will you solve my problem?

Once we have checked all your details and gained access to your server and website we can get started. We aim to get your initial problem sorted within 24 hours of you signing up.

Can we use your services white label?

No, it all gets a bit messy with people in the middle. You can become an affiliate here though.

Can I call you for support?

Yes we have a number you can call or you can Skype us. It’s normally better if this is pre-arranged via email.